Benefits of Gamification in BFSI

Benefits of Gamification in BFSI: Priyanka Desai, CEO & Founder, iScribblers

Post-pandemic, customer touchpoints have moved almost entirely online. The personal touch that could earlier be built through in-person interaction is no longer an option, even for industries like BFSI. Banking and financial institutes require a personal connection, by default, but have to struggle simultaneously with the low popularity of financial products. This is where gamification…